Shipping policy

Shipping Policy

Roviani Milano
Official Website: roviani.com
Customer Service: service@roviani-milano.com

Effective Date: January 1, 2026

All orders placed on roviani-milano.com are processed within 1–5 business days.

This processing time is required to:

Business days do not include weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

After shipment, delivery typically takes 5–20 business days, depending on the destination and carrier availability.

Delivery times are estimates and are not guaranteed.

In certain circumstances beyond our control, delivery may take up to 60 business days from the shipping date.

These circumstances may include, but are not limited to:

If your order has not been delivered within 60 business days from the shipping date, you are entitled to request:

Once your order has been shipped, you will receive an email containing your tracking number and instructions on how to monitor your shipment.

Please allow a few days for tracking information to update after receiving your shipping confirmation.

Roviani Milano is not responsible for delays or failed delivery due to incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, you must contact us immediately at service@roviani-milano.com.

If a package is returned due to an incorrect address, the customer will be responsible for any additional reshipping fees.

Depending on the shipping destination, orders may be subject to customs duties, import taxes, or carrier handling fees.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

For any questions regarding shipping, delivery, or tracking, please contact us at: